Had your Tiggo 4’s rear axle checked in 2024? That inspection may not close the book on South Africa’s latest Chery recall. Chery says affected owners should contact a dealer again unless the axle was replaced.

The National Consumer Commission’s 10 November notice covers 23,667 Chery and Omoda vehicles, with defects involving rear axles or brake pipes. The practical first step is to check your vehicle identification number (VIN), rather than assume every car carrying the same badge is affected.

Which vehicles are covered?

  • Chery Tiggo 4: 17,508 vehicles made available for sale from 17 October 2023 to 27 March 2024. Welding irregularities at the rear axle sleeve could allow the axle to detach and the rear suspension to collapse.
  • Omoda C5: 2,685 vehicles made available for sale from February 2023 to July 2026. The notice identifies a similar rear-axle welding risk.
  • Chery Tiggo 8 Pro Max 2.0: 3,474 vehicles manufactured from 20 May 2026 onwards. A front brake pipe may rub against the turbocharger assembly, potentially leaking brake fluid and reducing braking performance.

Note the different date measures: the first two entries use sale-availability periods; the Tiggo 8 entry uses a manufacturing date. A purchase date alone is therefore a poor substitute for a VIN check.

Why the old inspection matters

In its Tiggo 4 recall guidance, Chery distinguishes an earlier inspection from an axle replacement. Owners whose axle was only inspected in 2024 should return to a dealer. If it was replaced then, Chery says the process need not be repeated and recommends checking the VIN.

The company also says an affected Tiggo 4 can feel normal before a problem develops. Its guidance confirms that recall work applies outside the ordinary warranty period. Where the approved remedy requires replacement, a weld inspection alone does not complete it.

What owners should do now

Use Chery’s official VIN checker and contact your authorised dealer with the result and any earlier repair paperwork. Omoda C5 owners should confirm their vehicle’s status with their authorised dealership. Ask what work is required, whether parts are available and when the car can be booked in.

The NCC says remedial work is free. If the vehicle is unsafe to drive, contact the authorised dealer or Chery’s contact centre to arrange towing rather than driving it in.

Chery’s customer-care number is 010 448 5388. The company warns about scammers offering to collect vehicles and telling owners to avoid their usual dealership. Verify unexpected messages directly before handing over a car.

A separate notification investigation

The NCC says it opened an investigation in October into allegations that Chery recalled some vehicles without notifying the regulator. That inquiry remains ongoing; the notice does not announce a finding.

Keep the booking confirmation and completed job card. For an owner who has already had an inspection, the useful question is precisely what was done and whether it satisfies the current campaign.

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